Terms and Conditions

1. Definitions

• Customer: Any individual or legal entity who accesses or transacts on www.onictools.com.

• Product(s): All goods available for sale through the website, including but not limited to generators, lawn mowers, and other mechanical tools or equipment.

• Website: The official online platform of Onic Tools, located at www.onictools.com.

2. General Terms of Use

By accessing or using this Website, the Customer agrees to:

• Use the Website only for lawful and legitimate purposes.

• Not engage in any activity that may disrupt or interfere with the operation, security, or integrity of the Website.

• Provide accurate, current, and complete information when placing orders or submitting forms.

Onic Tools reserves the right to suspend or terminate access for any violation of these terms without prior notice.

3. Product Information

• We strive to provide accurate and up-to-date product descriptions, specifications, and images. However, Onic Tools does not warrant that product content is always complete, current, or error-free.

• Product images are for illustrative purposes only. Actual products may vary slightly in appearance.

• Prices and availability are subject to change at any time without prior notice. Listed prices exclude shipping fees and applicable taxes, unless otherwise stated.

4. Orders and Payments

• All orders are considered confirmed only after full payment is received and verified.

• Available payment methods will be displayed on the checkout page and are processed through secure channels.

• Onic Tools reserves the right to cancel or reject any order at its sole discretion, especially if fraud, payment anomalies, or pricing/system errors are detected.

5. Shipping and Delivery

• Orders will be shipped using our trusted logistics partners. Estimated delivery times are provided at checkout but are not guaranteed.

• Onic Tools is not liable for delivery delays caused by logistics providers or factors beyond our control (e.g., weather, customs, strikes).

• Customers are responsible for providing accurate and complete shipping addresses. Additional charges due to incorrect address input are borne by the Customer.

6. Warranty and Return Policy

• Products may come with official manufacturer warranties, which vary by brand and product category. Please refer to the warranty details provided with each product.

• Return requests must be submitted within 7 calendar days of receiving the item and are only accepted for:

  • Manufacturing defects

  • Wrong item received

• Returned products must be unused, in original condition, and accompanied by the original packaging and invoice.

• Items damaged due to misuse or improper handling are not eligible for return or exchange.

7. Limitation of Liability

Onic Tools shall not be held responsible for:

• Any indirect, incidental, or consequential damages resulting from the use or inability to use the Website or purchased products.

• Customer errors in order placement, data input, or handling of products.

• Technical issues, outages, or interruptions in website access.

8. Intellectual Property

All content on this Website, including text, images, logos, icons, graphics, and software, is the exclusive property of Onic Tools and is protected under Malaysian and international intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Changes to Terms and Conditions

Onic Tools reserves the right to update, amend, or revise these Terms and Conditions at any time without prior notice. The most current version will always be posted on this page and will take immediate effect upon publication.

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Malaysia. Any disputes arising from or related to the use of this Website or any transaction shall be subject to the exclusive jurisdiction of the Malaysian courts.